Our mission is to consistently provide the best customer service possible to support a positive shopping experience. I contenuti di questo negozio online sono gestiti e ospitati su una piattaforma da Digital River Ireland Ltd… You shall be responsible for and reimburse us for all expenses which we suffer liabilities, arising as a result of our performing Services or carrying out any work on or to the Products to your specific requirements or specifications which you have requested in the Products or Services which including for example where any third party brings a claim or action against us alleging infringement of its proprietary rights. Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below). So, logitech: help me return your keyboard to make me stop swearing on your horrible support. 0. No go. Any such additional charges for customs clearance or import duties or taxes must be met by you. In such cases, whilst we will do our best to fulfil your order, we cannot be responsible for failure or delay in doing so and in such event we may elect to cancel your order and refund any payments made. Sue Watson By written notice terminate your order and all or any other contracts between us and you. Answered. Thanks to them, our business is flourishing and promises major global growth in the years to come. If you haven't placed an online order recently, the charge may be the result of a software or product subscription purchase that recently renewed. Exclusive of VAT and any other tax or duty which (where applicable) must be added to the price payable; Payment for shipping and applicable VAT or other tax or duty must be made prior to dispatch and by such methods as are indicated on the Site. These Terms shall be governed by English Law and we both agree to the non exclusive jurisdiction of the courts of England over the Terms and any matter related to them, and all proceedings shall be conducted in English. If you’re unsure about a charge on your credit card, look up your order to verify the information on our customer service portal. If any licence or consent is required for your acquisition, delivery or use of the Products, you shall obtain such licence or consent at your own expense and if necessary produce evidence of having done so to us. Interested in Digital River ecommerce solutions for your business? In the case of Services please note that we are not the provider of the Services purchased from the Site. Circumstances beyond our reasonable control may include (but are not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labour disturbance, breakdown of plant or machinery, interruption in the supply of power or materials. Signaler. Bitte sorgen Sie dafür, dass Ihr Bankkonto ausreichend gedeckt ist, um Gebühren zu vermeiden. Big mistake. Our acceptance of your order takes place when we dispatch your Product or when we agree to provide or a third party service provider begins to provide the Services to you. I have now received an account and licence renewal from AVG which expires on 22 March 2018. Step Into New Geographies with Confidence. See which companies are customers of Digital River. Digital River is a private company that provides global e-commerce, payments and marketing services.In 2013, Digital River processed more than $30 billion in online transactions. If you sell any Products, to the fullest extent permitted by law, you shall hold (on a fiduciary basis) all proceeds of such sales in trust for us and in a separate account. You can use the form below to contact customer service for all non-technical store related questions. Welche Zahlungsverfahren kann ich nutzen? These Terms prevail over any other terms or conditions referred to elsewhere or otherwise implied. If at any time you fail to pay any amount due on the relevant due date, we may by notice declare all invoiced amounts unpaid at that date to be immediately due and payable. Holiday 2020 Ecommerce Readiness Guide: Optimizing Your D2C Channel for a Very Different Holiday Season. responsable paiement DIGITAL RIVER IRELAND LTD Commenter. Digital River Ireland Ltd. è una società del gruppo multinazionale Digital River, leader nel settore delle vendite online e rivenditore autorizzato per i prodotti e servizi offerti in questo negozio online. You undertake immediately upon being so requested by us to assign to us all rights in respect of those proceeds and that separate account and/or all rights and claims which you may have against any customers arising from such sales until payment is made in full as aforesaid and not to assign such rights and claims to any third party without our prior written consent. digital river ireland ltd rip off scam that paypal obviously know about yet let continue I just happened to get an email saying that a transaction for 39.99 had come from my paypal account to a company call digital river ireland ltd so reported it to paypal as it was not me who authorised it and without me knowing its happended in the past also (". We have no control over the Import Costs and cannot always predict with 100% accuracy what the final actual amounts may be. We’ll protect you. You can look up your order using your order number and the password or your email address and the last four digits of the credit card the charge appears on here. Je suis très surprise et fort mécontente , n'ayant pratiqué aucun achat sur votre site. (If applicable, a Returns Policy may also set out procedures applicable to repairs or replacement of defective Products delivered.). And everything in between. Ademas Paypal me envio un mensaje que decia haber cancelado pagos a digital river ireland; sin embargo acabo de hacer lo que dices de la ruedita y seguia activo!! Methods of payment accepted by us can be found on the Site. We may make a deduction from the refund for any loss in value of any Product(s) supplied, if the loss is the result of the handling of the Product(s) by you, other than handling which is necessary to establish the nature, characteristics and functioning of the Product(s). What sets us apart is our unique merchant and seller of record business model. Händler Digital River Ireland, Ltd. We also reserve the right to notify you of any mistakes in Product descriptions or errors in pricing prior to Product dispatch or Service provision. Find out more information about this charge here. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax enquiriesemea@digitalriver.com: Umsatzsteuer-Identifikationsnummer: IE6426071C: Geschäftsführer: Margaret McMahon KT Schmidt: Leiter Publikation: General Manager, Digital River Ireland Ltd. Sennheiser is a reputable company. If you paid any delivery costs (such as postage), associated with the delivery of the Product(s) to you, we will also refund those, except if you chose a delivery option other than the least expensive type of standard delivery offered to you at the time of purchase, in which case we will refund you an amount equal to the cost of the standard delivery. You should carefully check Products upon delivery to ensure that they are in satisfactory condition, in accordance with their description and complete. It is not a scam. Provided that, the Products or Services do not match their description. No waiver of any term or condition of these Terms shall be effective unless made in writing and signed by us. Digital River Ireland Ltd. If the price of the Product or Service increases or we change the description of the Product or Service between the time that you place your order and the time of our Acceptance, we will notify you, you may cancel your order and you will be given a full refund. Digital River's customer service and aftercare are appalling. Digital River's extensive global knowledge has helped us expand our reach to areas of the world that we would have never been able to enter into this quickly without their expertise and systems. You shall be responsible for complying with any such laws. We shall not be responsible for any damage or losses: arising from defective installation of the Products by you; from the use of the Products in connection with other defective, unsuitable or defectively installed equipment which has not been supplied by us; your negligence; improper use of the Products or use in any manner inconsistent with the manufacturer's specifications or instructions, and you shall not be entitled to return Products which have been damaged in this way. Subject to any express provisions to the contrary set out in these Terms, all terms, conditions, warranties and representations (express or implied by statute, common law or otherwise) are hereby excluded. Die Zahlung erfolgte über PayPal. Digital River Ireland Ltd. Company Number: 406071: Registered Office: Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax enquiriesemea@digitalriver.com: VAT Number: … Until payment has been made in full for any Products, you shall have possession of those Products as our agent and shall (subject to the provisions of 10.3 below) store the Products in such a way as to enable them to be readily identified as our property, and keep proper and accurate records to enable us to distinguish Products for which payment has been made in full from those Products for which payment is outstanding. 97 reviews for DigitalRiver, 1.2 stars: 'Apparently Sennheiser is allowing these people to run their online store. Digital River Ireland Ltd. Company Number: 406071: Registered Office: Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax enquiriesemea@digitalriver.com: VAT Number: … Where Products over a certain value are shipped from outside the European Economic Area (EEA) (for example where their value is deemed to be in excess of your personal import allowance), you may be subject to customs charges, import duties and taxes, levied when the Product reaches your specified destination. [citation needed] Digital River is headquartered in Minnetonka, Minnesota Partner with us to allow your customers to offload the most complex and risky parts of global ecommerce. I've tried to contact with Paypal in a quick way for this problem and there is no way. Wer ist Digital River? You may return purchased Products in accordance with these Terms or any applicable Returns Policy referred to on the Site where: Products or any part thereof have been damaged or lost in transit. Johannes Helldorff October 01, 2020 14:16; I want to return my order within 30days. All costs associated with the return of the Product(s) to us will be born by you and will not be refunded by us. Digital River Ireland Ltd. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland Ich trete hiermit von meinem Vertrag über den Verkauf der bestellten und vor weniger als 14 Tagen erhaltenen Waren (bzw. While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. If you choose to prepay the Import Costs contained in the Estimate, you agree and acknowledge that the receiving party in the Product’s country of ultimate destination remains ultimately responsible for making entry and properly declaring the merchandise to the appropriate customs authorities, paying any applicable customs duties/fees/taxes/charges, and/or satisfying any additional import-related requirements. If you become bankrupt or insolvent or enter into a voluntary arrangement with creditors or you take any similar action or such action is taken against you in relation to your debts; or you fail to pay any amount by the due date, we may, in respect of any Products or Services for which payment has not already been received by us: Suspend further Product deliveries; and/or, Stop or suspend provision of Services; and/or. These people have not got their act together. Follow. 1. In my experience, they are one of the most incompetent online merchants. When you are making a Purchase, you may be given an option to prepay or not prepay import tariffs and customs duties that may be levied by the destination country, and any disbursement fees, advancement fees or similar fees that may be imposed by the shipper, broker, the customs authority of the destination country or other party (collectively, "Import Costs"). If you wish to contact us for any reason in connection with these Terms you may do so using the contact details set out in clause 1.4 above. You should contact the local customs authorities in the relevant jurisdiction for further information on the applicable customs requirements and procedures, duties, fees, taxes, and/or other charges that may be assessed against the Product. All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same. libellé DIGITAL RIVER. I refuse to buy anything online involving Digital River Digital River are the company behind the Lenovo UK website. They don't fraudulently take your money. Digital river is an ecommerce payment company. Payments & Risk Go global with confidence. I purchased renewal of licence for AVG internet security on 8 December 2017 from Digital River Ireland Sydney for 68.86 Australian as shown on my visa account. Ce jour le 24 /08/2020 mon compte postal affiche un débit de 49.99€ (carte faite le 21/08/2020. Nach der Bestellung hatte ich keine E-Mail, keine Lizenz Aktivierung und auch keine Bestellung beim Kaspersky Konto hinterlegt. For example if you have used the Product(s) before returning them to us. You may receive an automatic e-mail acknowledgement of your order. Ordered an item and tried to cancel three hours later. Lenovo laptop from Digital River. Where most payment gateways fall short, Digital River offers the Onshore Advantage™ of accepting the local payment methods that matter. How can I get this information? An order submitted by you (when you click the ‘Buy’ button) constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance. Bespoke or customised Products are made specifically to your order. We reserve the right to modify these Terms from time to time and any order will be subject to the Terms that are in place at the time that your order is accepted. If you have a charge on your recent billing statement with a description such as, "DRI*" "DRI" or "Digital River" and do not recognize this charge, please look up your order using your email address and last 4 digits of your credit card. "Order is being processed and you will receive a shipping notice soon if you haven't received already." If this is the case, we will refund any prior payment that you have made for that item. If you have paid in advance, you will be refunded within 14 calendar days of giving the cancellation notice, or in the case of physical Products within 14 calendar days of our receipt of the Product(s) which are returned by you, or if sooner 14 calendar days after we receive proof that the Product(s) have been returned to us. Pointed me to a generic Lenovo support page which is as good as useless in Ireland - no online chat or email support. Estimated VAT Inclusive Pricing Footnote: The price indicated includes anticipated VAT that we will collect from you based on information you make available to us. You may request that your order be cancelled if it has not been fulfilled within 30 days of having been made. If you choose to prepay the Import Costs, you agree and acknowledge that (a) the actual Import Costs may be more or less than the Estimate and (b) you will NOT be asked to pay more money OR receive any refund in the case that the actual Import Costs differ from the Estimate. 0. Wenn Ihre letzte Kreditkartenabrechnung eine Abbuchung mit der Beschreibung „DRI*“ „DRI“ oder „Digital River“ enthält und Sie diese Abbuchung nicht zuordnen können, rufen Sie bitte Ihre Bestellung auf, indem Sie Ihre E-Mail-Adresse und die letzten 4 Ziffern Ihrer Kreditkartennummer eingeben. For help with downloading, serial number, unlock code, shipping status, or for a copy of your invoice: click here.. Merci. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax enquiriesemea@digitalriver.com: VAT Number: IE6426071C: Managing Director: Margaret McMahon KT Schmidt: Publication Director: General Manager, Digital River Ireland Ltd. Sie können das folgende Formular verwenden, um Fragen zum Online-Shop an den Kundenservice zu richten. I need help installing or using my product. Where you have ordered Services and exercise your right to cancel after the provision of the Services has commenced then we will deduct from your refund a amount in respect of the Services provided prior to receiving your notice to cancel proportional to the total Services ordered. Turn Uncertainty into Opportunity: Conquer Challenges and Achieve Direct-to-Consumer Success in Today’s Ecommerce Market. If you buy from those websites, your charge may show up as from digital river. Acquisition and retention. Digital River helps you go global with a local approach. No delay by either you or us in enforcing any of these Terms shall restrict the rights that either of us has under them. These Terms set out all of our obligations in relation to of provision of Products and Services to you under any accepted order. Sie haben eine Zahlung über €79,99 EUR an Digital River Ireland, Ltd. gesendet . Den Online Shop wickelt Digital River Ireland Ltd. ab. We comply with all data protection laws and will use data which could be used to identify you personally (". You should contact your local customs office for further information on customs policies or duties. Soll ich beim Eintragen der Kreditkartennummer Leerzeichen oder Bindestriche verwenden? Digital river said it is not their problem after 2 weeks. If you choose to not prepay the Import Costs, you agree and acknowledge that (i) the actual Import Costs may be more or less than the Estimate; (ii) you (and not digital river, the broker, the shipper, the supplier or any other party) must bear the responsibility of paying all actual Import Costs; (iii) in the case that any entity other than you must pay some or all of the actual Import Costs on your behalf to effect customs clearance, you will reimburse (upon request) that entity in full for the actual Import Costs paid on your behalf; and (iv) failure by you to pay Import Costs in a timely manner may not only cause delays beyond our original delivery estimates, but also may put you at risk of potential liability for tariffs and other fees. Digital River Ireland Ltd. provides internet commerce and marketing consulting services. der Bereitstellung einer Dienstleistung) zurück. However, the Estimate may be more or less than the final actual amount of Import Costs due and payable. Provided that, Services have been performed without due care and skill. You should take care to ensure that all information that you provide when placing your order is up to date, accurate and sufficient for us to fulfil your order. An unauthorized charge is on my credit card statement with "DRI*" in the description. We would like to show you a description here but the site won’t allow us. Contact Us. The best of both worlds. y pendiente de un nuevo cobro. Solutions. You shall indemnify us on demand against any out of pocket expenses incurred in relation to recovery of any overdue amounts. We will make commercially reasonable efforts to estimate the amount of Import Costs (said estimate, the "Estimate"). As per our records, you bought a new AVG Internet Security - Unlimited (1 year … In no case do we seek to exclude our liability for (1) death or personal injury caused by our negligence (or that of our employees or authorised representatives); (2) fraud; (3) any breach of any obligation as to title to the Products implied by statute; or (4) any other liability which cannot as a matter of law be limited or excluded. Optimize Conversions Crush conversion rates with the most dynamic payments ecosystem and machine learning-powered billing technologies in ecommerce. In the case of damage or any defect(s) in the Product: Where possible replace or repair the Product at our cost; or; Refund the price paid in respect of any Products found to be damaged or defective, including any delivery costs, Where any Product supplied is or includes software (". You have received all of the Services ordered; or, You receive the download link for a digital Product, where you have been notified during the purchase process and given your consent to your right to cancel ending on receipt of the download link; or. I've got the same problem and I want my money back, I have awarded to my workmate to erase all the data from PayPal, I've never accepted any payment from Digital River Ireland, Ltd. so I tried to cancel but I've been taken the amount from my bank account! Sort by Date Votes. To exercise your right to cancel please email us at. Prices may be indicated on the Site or an order acknowledgement but we will notify you of the final sale price at the time of our Acceptance. The total price may change during the course of the shopping session depending on a number of factors. These Services will be provided by either our partner whose name and logo appears on the Site or by third party service providers and your relationship with them may be subject to additional terms and conditions which they will provide to you or require you to agree to before you receive the Service. If you choose to proceed with your order it will be delivered to you in accordance with the revised description and/or at the increased price. For assistance with installation, activation, or product use please visit the manufacturer's website for technical support contact information. Products licensed or sold to you under these Terms may be subject to export control laws and regulations in your country or in the country from which they are to be shipped, delivered or used. Watch Digital River Customer Videos, Testimonials & Customer References to decide if Digital River has the right business software or service for your company. Such information (and any passwords given to you for the purposes of accessing the Site and/or purchasing Products) should be kept secure against unauthorised access. You must refer to the manufacturer's specifications or warranty documentation to determine your rights and remedies in this regard. What is this charge? Where the payment is invoiced, each invoice shall be due on and made in full within thirty (30) days of the date of relevant invoice. Title to Products in any one order shall not pass from us to you until payment in full of the price payable in respect of such order (including any interest or other payments due in respect of those Products). How to return a German order (via Digital River Ireland, Ltd.)??? If you require more information on your rights, you should contact. In no case shall we be liable for incidental, indirect, or consequential damages; or any loss of income, revenue, profits, contracts, data, goodwill or savings. Products have been repaired or altered by persons other than the manufacturer, us or any authorised dealer; defective Product or Products have not been returned together with full details in writing of the alleged defects within 30 working days from the date on which such Products were delivered; defects are due (wholly or partially) to mistreatment, improper use or storage or maintenance or installation, or failure to observe any manufacturers' instructions or other directions issued or made available by us in connection with the delivered Products. Selling globally is risky. By placing an order on this Site you agree to abide by these Terms. No counterclaim or set-off may be deducted by you from any payment due without our written consent. Delivery timescales/dates specified on the Site, in any order acknowledgement, Acceptance or elsewhere are estimates only. Habe dann natürlich etwas im paypal Account nachgesucht, was das zu sagen hat. Wir werden den Betrag innerhalb der nächsten 1-2 Arbeitstage von Ihrem Bankkonto abbuchen. We reserve the right to verify credit or debit card payments prior to Acceptance. Where we fail to deliver all or part of your order, or there is any defect in or damage to a Product or Service or it does not comply with the description of the Product or Services found on the Site or notified to you we may at, Make good any such shortage or non-delivery and/or, Re-perform a defective Service or provide a refund of the price paid for the defective Service; and/or. Delivery shall be to a valid address within the Territories submitted by you and subject to Acceptance (". Any extension of credit allowed to you may be changed or withdrawn at any time. Hier bekommen Sie Hilfe beim Downloaden, können die Seriennummer, den Freischaltcode, den Versandstatus abfragen und erhalten eine Kopie Ihrer Rechnung: klicken Sie bitte hier.. Benötigen Sie weitere Hilfe? If a court of competent jurisdiction finds that any provision or portion of these Terms to be illegal, unenforceable, or invalid the remainder of these Terms (to the fullest extent permitted by law) will continue in full force and effect. We may reject your order if we are unable to process or fulfil it. Received a Lenovo laptop from Digital River. Provided that, there are defects in Products (not being caused by your use of the Products outside their intended or recommended use or outside manufacturer's instructions). Provided that. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. You may have the benefit of a manufacturer's, licensor's or supplier's warranty with the Products supplied and you should refer to the relevant documentation supplied with the Product or Service in this regard. Ich habe 2015 (wie ich dachte) einmalig Avast gekauft (für 19.99) und heute habe ich zufällig eine paypal transaktion über 59,99 von Digital River bemerkt. Comments 1 comment. You may not transfer your rights under these Terms to anyone else without our prior written consent. Merci. You should ensure that your account information which is kept with us is accurate and updated as appropriate. In welchem Status befindet sich meine Bestellung? We will aim deliver the Products or commence provision of the Services within a reasonable time. We may also take action against you for the price of Products at any time after payment has become due even though property in those Products may not yet have passed to you. Bei PayPal wurde der Betrag abgebucht und ebenso bei der Kreditkarte. If you refuse or fail to take delivery of Products provided in accordance with these Terms, the Products shall nonetheless become your property and: You shall be responsible for all costs of Product storage and any additional costs incurred as a result of such refusal or failure to take delivery; We shall be entitled 30 days after the agreed date for delivery to dispose of Products and we may charge you for any costs associated with this. By placing an order you represent that you have legal capacity to enter into a contract. Have I been scammed from Digital River. And everything in between. Customer Service contact information can be found in your confirmation email or by looking up your order here. This does not constitute our acceptance of your order. We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including (without limitation) costs of any materials, carriage, labour or the increase or imposition of any tax, duty or other levy and any variation in exchange rates. Our liability under these Terms (whether for negligence, breach of contract, misrepresentation or otherwise) shall be limited to the price payable for the Products or Services which are the subject of that order. They appear to be the authorised reseller of Lenovo products in the UK markets and handle Customer Services.